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The Hall Handbook

Plain answers about shipping, returns, pricing, and reaching us. If anything here leaves a question, call the counter and a dwarf will sort it.

Shipping & Pickup

Free pickup, same day. Order online, and your items wait for you at the counter at 144 Mall Blvd, Brunswick. Most orders are ready within the hour during open hours.

Shipping starts at $2.99 and depends on parcel weight; orders over $150 ship free. You see the exact total in your cart before you pay. No weigh-and-email step, no surprise carrier charge after the fact.

Shipping to Mexico is a flat $34.90. One rate, any order size, shown at checkout like any other. The free-over-$150 offer is for domestic orders only, and we do not quote a delivery window for Mexico yet.

Ships next business day, typically 2 to 5 days. Every parcel goes tracked, and we send the tracking number the moment it leaves the hall. Prefer to skip shipping entirely? Choose free pickup and it waits at the counter, usually within the hour.

Returns

Sealed and unopened product comes back within 14 days for store credit, receipt or order number in hand. Card singles and opened product are final sale, as with any card shop.

Mailing one back? Return postage is on you. Bring it to the counter instead and there is nothing to pay.

Something arrived damaged or wrong? That is on us. Bring it by or email a photo and we make it right at the counter, no 14-day clock, no fuss.

Games Workshop 15% below retail, every day

The strikethrough prices on Warhammer boxes are not a sale gimmick. Every Games Workshop and Citadel product in the hall is priced 15% under the printed retail price, every day of the year. The crossed-out number is what the box says; the gold number is what you pay.

Card grading scale

Every single in the case is graded at the counter before it lists. The condition is in the SKU and on the product page, and the price scales with it.

  • NM Near Mint. Pack-fresh or close. No visible wear at arm's length; tournament ready in any sleeve.
  • LP Lightly Played. Minor edge or corner wear you have to look for. Clean in a sleeve.
  • MP Moderately Played. Obvious wear: edge whitening, light scratches, or a soft crease that does not break the surface.
  • HP Heavily Played. Major wear, creases, or writing. Priced to match; playable sleeved where legal.

Disagree with a grade when the card lands? That falls under damaged or wrong at the counter, and we make it right.

Frequently asked questions

How much is shipping?
From $2.99, by weight, and free over $150 within the US; Mexico is a flat $34.90. You see the exact total at checkout before paying, and pickup is always free. Full details.
Can I return something?
Sealed and unopened, yes: 14 days for store credit. Singles and opened product are final sale. Damaged or wrong arrivals are fixed at the counter, no clock. Returns.
What condition are your singles?
Graded NM, LP, MP, or HP at the counter, priced by condition. New singles land weekly from the counter scanner. Grading scale.
How do pre-orders work?
You pay now, we hand it over or ship it on release day. Pre-order items are marked on their product pages.
How do I get into an event?
Open the calendar, pick an event, and claim a seat with your name and email. Entry fees are listed on each event and paid at the counter. Drop-ins just show up.
I'm new to all of this. Where do I start?
Come to a free Learn to Play night (Magic and Pokemon run weekly) and we teach you at the table with loaner decks. No purchase needed. Check the calendar for the next one.

Contact & About the Hall

Dwarven Dice Hall is a tabletop game hall and store in Brunswick, Georgia: Warhammer, Magic, Pokemon, One Piece, singles bought and sold at the counter, and tables running events most nights.

The hall exists because the Golden Isles needed a real place to play: not a shelf in the back of another store, but a long table with lanterns on, leagues with names on the board, and a counter that grades your trade-ins while you wait. It is owner-run. The person answering the phone is usually the person who built the league schedule, stocked the shelf, and painted the display army in the window. Come by on any open night and someone will get you into a game: no purchase, no experience, no problem.

Selling a collection or an army? See the trade-in program, store credit pays 10% over cash.

Privacy

We collect only what an order or signup needs: your name, email, and for shipped orders an address. Payments run entirely on Shopify's checkout; we never see or store card numbers. We do not sell or share your information with anyone, and the newsletter only goes to people who asked for it (unsubscribe anytime, one click). Want your data gone? Email us and it is deleted.

Terms of sale

Prices and stock can change until an order is placed. Online orders are held 14 days for pickup, then released back to the shelf with the payment refunded. Shipping is quoted for approval before it is charged. Returns follow the returns policy above. Event seats are held by name; fees are paid at the counter. If something goes wrong with an order, the fix is a conversation at the counter, not fine print: call or email and a dwarf sorts it.